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Restaurant Operations Manager

2 months ago

Muscatine, United States Pentex Restaurant Group Full time

About the Role:

Pentex Restaurant Group is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for leading and empowering our team to deliver exceptional customer service and product quality.

Key Responsibilities:

  • Lead and manage a team of restaurant staff to achieve sales and customer satisfaction goals
  • Develop and implement strategies to improve restaurant operations, including menu engineering, inventory management, and labor control
  • Ensure compliance with company policies and procedures, as well as local health and safety regulations
  • Monitor and control costs, including food, labor, and supplies
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • 2+ years of experience in a restaurant management role, preferably with a quick service restaurant chain
  • Proven track record of success in leading and developing high-performing teams
  • Strong communication and interpersonal skills, with the ability to work effectively with employees, customers, and vendors
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) eligibility with employer match
  • Employee assistance program and employee meal discounts

Our Values:

  • Integrity: We operate with honesty and transparency in all our interactions
  • Humility: We recognize that we can always learn and improve
  • Excellence: We strive for perfection in everything we do
  • Celebrate: We recognize and celebrate the achievements of our team members

Pentex Restaurant Group is an Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.