Retail Sales Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with receiving, stocking, and pricing of merchandise.
Key Responsibilities- Provide proactive assistance to customers in solving problems and ensuring their needs are met.
- Greet customers entering and throughout the store, thanking them when finished and when they are leaving.
- Possess a friendly outgoing demeanor and work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously, and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist with receiving, checking in, and stocking of merchandise throughout the store.
- Maintain back stock levels and assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
- Provide assistance to Department Specialists, i.e., price changes, special orders.
- Communicate any Store Support Center issue to General Manager for follow up.
- Participate in store meetings and perform all other duties as assigned.
$17.28 Per Hour, Westlake Ace Hardware is an equal opportunity employer committed to diversity and inclusion.
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