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Healthcare Reception Specialist

2 months ago


Alice, Texas, United States Community Action Corporation of South Texas Full time
Position: Medical Office Assistant

We are seeking a dedicated Medical Office Assistant to support our healthcare facility. Below are the key details:

General Overview
  • Greeting and scheduling patients and visitors
  • Managing the patient appointment system
  • Handling incoming calls and patient co-payments
  • Ensuring the confidentiality of patient records
Main Responsibilities
  • Engaging professionally with patients, visitors, and colleagues
  • Completing the registration process for appointments
  • Coordinating patient appointments and explaining collection procedures
  • Maintaining a clean and organized work environment
  • Participating in staff meetings
  • Overseeing office supplies and equipment
  • Collecting and documenting patient payments
  • Resolving billing discrepancies
  • Maintaining the cash drawer and reconciling receipts
  • Processing medical records
  • Performing additional duties as assigned
Experience Required
  • Familiarity with Medicare, Medicaid, PPO, HMO billing is preferred
Education/Certifications/Licensure
  • High School diploma or equivalent
  • Valid driver's license with a clean driving record required
Skills Needed
  • Knowledge of medical terminology
  • Experience with Practice Management Systems (PMS) and Electronic Health Records (EHR)
  • Strong written and verbal communication skills
  • Bilingual in Spanish and English
  • Ability to work collaboratively
Physical Requirements

A physical examination will be required if selected for the position.