Sales and Customer Experience Representative

3 weeks ago


Dover, Ohio, United States Ollie's Full time

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.

Company Overview

Ollie's offers a dynamic and supportive work environment where team members can thrive and grow in their careers. Our company values teamwork, commitment, and growth, and we seek individuals who share these values.

Salary

The estimated annual salary for this position is $35,000 - $45,000, depending on experience and qualifications.

Job Description

We are seeking a Sales and Customer Experience Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, maintaining store appearance, and assisting with receiving, pricing, and merchandising products.

Key Responsibilities:
  • Greet and acknowledge every customer with a positive approach to build long-term customer loyalty.
  • Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new sales associates.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Communicate customer needs to Team Leaders when necessary.
  • Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.
Required Skills and Qualifications:
  • High School diploma or equivalent preferred
  • 6 months of prior retail experience preferred
  • Ability to work evenings, weekends, and holidays on a regular basis
  • A positive attitude and team player who wants to engage and serve customers
Benefits:
  • 20% employee discount
  • Flexible Schedule
  • Strong field sales career growth & talent development culture for top performers.
Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.


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