Asset Protection Associate Full-Time

5 days ago


Newark, Delaware, United States Kohl's Full time

Hourly rate based on experience, minimum starting rate of $14.45

About the Role

As a Loss Prevention Officer at Kohl's, you will play a critical role in improving company profitability by executing programs around external theft deterrence and internal investigations to drive shortage reduction. You will influence associates to increase awareness of external theft and internal investigations.

Key Responsibilities

  • Create partnerships with store, law enforcement, and local network groups to prevent theft and recover merchandise.
  • Monitor customer and associate activities in the store and take appropriate action to prevent theft and recover merchandise in compliance with Company Guidelines.
  • Conduct surveillance of external theft using CCTV surveillance equipment.
  • Assist in internal theft investigations in compliance with Company Guidelines.
  • Accurately complete and maintain all external and internal theft investigation case records according to Kohl's standards.
  • Act as a representative on behalf of Kohl's on legal proceedings as needed.
  • Inform Supervisors and Store Management of shortage control opportunities.
  • Monitor store alarm system and EAS system.
  • Support Loss Prevention awareness in the store.
  • Additional tasks may be assigned.

Requirements

  • Ability to work independently with initiative.
  • Strong customer service skills.
  • Ability to make quick decisions in the company's best interest.
  • Uphold confidential information and investigations.
  • Detail-oriented.

Preferred Qualifications

  • Prior experience or education in Loss Prevention, security, or law enforcement.
  • Knowledge of surveillance and apprehension techniques.
  • Knowledge of or ability to learn Google applications and various other computer programs.


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