Animal Care Support Specialist

2 months ago


Walnut Creek, California, United States Banfield Pet Hospital Full time

JOB OVERVIEW

The Animal Care Support Specialist will collaborate with the veterinary medical team to ensure optimal medical treatment for pets. The ideal candidate will exhibit a deep enthusiasm for animal welfare and a dedication to maintaining the highest standards of service excellence.

KEY RESPONSIBILITIES

  • Assist the veterinary medical team in preparing for assessments and treatments.
  • Provide support to the Client Services Coordinator, Veterinary Assistant, and Veterinary Technician.
  • Observe the comfort of hospitalized animals and deliver necessary care.
  • Uphold cleanliness of the facility and instruments in accordance with established protocols.
REQUIRED QUALIFICATIONS
  • Strong leadership abilities, including a focus on customer service, peer relationships, and integrity.
  • Exceptional communication and client service skills.
  • Capability to prioritize responsibilities and manage time efficiently.
  • Competence in multitasking and resolving issues.
EXPERIENCE PREFERENCES
  • High School Diploma is preferred.
  • At least one year of relevant experience, with a preference for customer service experience.
WORK ENVIRONMENT
  • Ability to work with various types of animals and manage high-pressure situations.
  • May require working more than 40 hours per week, including weekends and evenings.
  • Must possess the physical capabilities to perform essential tasks.
ADDITIONAL NOTES
We are a drug-free, smoke-free, equal opportunity employer. Company policies and laws prohibit discrimination based on various factors. The successful candidate will embody the values and ethics of the organization while delivering outstanding care for pets.


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