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Mixologist
2 months ago
Williamsburg, Virginia, United States
Kingsmill Resort
Full time
Hourly Compensation: $7.25 plus gratuitiesPosition Summary: The Bartender role at Kingsmill Resort is essential for delivering exceptional guest experiences through the preparation of high-quality beverages, including cocktails, draft beers, and wines. This position requires adherence to established service standards and reporting to a supervisory manager.
Key Responsibilities:
- Deliver outstanding guest service efficiently and effectively.
- Adhere to all operational policies, procedures, and service standards.
- Accurately input all food and beverage orders into the POS system; prepare, present, and serve items promptly; process payments while ensuring guest satisfaction.
- Enhance sales through comprehensive menu knowledge and effective suggestive selling.
- Encourage and train staff in up-selling techniques and wine knowledge.
- Maintain compliance with beverage service standards.
- Serve alcoholic beverages responsibly in accordance with established policies.
- Keep lounge and service areas clean and organized.
- Ensure workstations are well-stocked and orderly.
- Collect and accurately manage guest payments.
- Perform additional tasks as assigned.
- Must be at least 21 years of age.
- Minimum of 1 year of bartending experience in a casual dining setting.
- Ability to prioritize tasks while maintaining a positive and composed demeanor.
- Effective communication skills with guests, colleagues, and management.
- Capacity to quickly absorb extensive information, including service protocols and beverage menus.
- Familiarity with various brands, selections, and mixology techniques.
- Proficient in computer systems and ordering processes.
- Understanding of basic health and sanitation standards.
- Completion of TIPS alcohol awareness certification required within the first month of employment.
- Cash handling and credit card processing training must be completed within the first month of employment.
- Food Handlers Certification is required within the first month of employment.
- Physical ability to stand for extended periods, lift and carry up to 50 pounds, and perform various physical tasks throughout an 8-hour shift.
- Availability to work flexible hours, including days, nights, weekends, and holidays.