Clinical Support Professional

1 month ago

San Diego, California, United States Family Health Centers of San Diego Full time

Transforming Lives, Elevating Community

Family Health Centers of San Diego (FHCSD) is dedicated to delivering exceptional healthcare to all, particularly underserved communities with limited access to healthcare. Founded by a passionate community advocate over 50 years ago, FHCSD has grown into one of the largest community health systems in the country. With over 62 sites, serving over 227,000 patients and managing over 417,000 visits annually, we provide a diverse array of healthcare and outreach services to a vibrant patient population. We take pride in our mission, our lasting community impact, and the diversity of our staff.

Key Responsibilities
  • Attends in-service training sessions or completes assignments to ensure compliance with regulations.
  • Ensures sites adhere to TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements.
  • Performs Waive Testing and Phlebotomy procedures.
  • Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes.
  • Maintains a clean, organized, and safe clinic environment.
  • Prepares patients for examinations and procedures, and assists providers as needed.
  • Supports provider productivity by managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions.
  • Responds to voicemails, routes messages, and returns phone calls in a timely manner.
  • Records patient information in Electronic Health Record (EHR).
  • May administer medications, including injections.
  • May be responsible for cleaning, processing, and sterilizing medical instruments.
  • Collects and handles laboratory specimens appropriately.
  • Follows 5S and continuous quality improvement methods in the workplace
  • Travels to locations as necessary; integrates to workflow and helps support clinic productivity.
  • Performs other duties as assigned.

Requirements:

  • Medical Assistant diploma from an approved course required.
  • High School Diploma or GED Equivalent required.
  • Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
  • Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.
  • Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.

Experience/Specialized skills (including Language)

  • Minimum 1 year of experience in ambulatory care setting or similar setting is highly preferred.
  • Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population.
  • Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
  • Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
  • Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
  • Bilingual in English/ Spanish preferred.

Rewards:

  • Job type: Regular Full Time
  • Competitive Salary with Excellent Benefits
  • Retirement Plan with Employer Match
  • Paid Time Off, Extended Sick Leave and Paid Holidays
  • Medical/Dental/Vision/FSA/Life Insurance
  • Employee Discounts and Wellness Programs

We are committed to transparency in compensation. Our base range for this position, exclusive of fringe benefits or potential bonuses, is:

$26.00 - $30.20

The final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. We consider internal equity of our current team members as part of any final offer. Our goal is to offer a fair compensation package that reflects the value of your skills and experience.

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