Branch Director

We are seeking a highly motivated and experienced Branch Manager to join our team at International Bank of Commerce. As a Branch Manager, you will be responsible for leading a team of banking professionals to deliver exceptional customer service and drive business growth.

• Maintain branch sales performance expectations and develop strategies to achieve them
• Assist in employee development through role plays and observation, and implement the IBC Mission
• Establish and meet individual goals, and provide customer service that exceeds expectations
• Organize blitzing, presentations, and call campaigns to drive sales and customer engagement
• Maintain customer portfolio and provide branch numbers at manager meetings
• Facilitate branch meetings and/or huddles to ensure effective communication and collaboration
• Assist with teller supervisor duties, including overrides and card wizard
• Establish community involvement and understand and meet compliance expectations
• Assist in hiring and termination process, and assist with trainings
• Maintain and supervise time and attendance, and perform other duties as assigned

• Effective English verbal and written communication skills
• Computer literate and have working knowledge of Microsoft Office
• Service-oriented and actively looking for ways to help others
• Solution-oriented with self-starter motivation
• Time management and organizational skills
• Critical thinking ability to make decisions and act with urgency
• Ability to meet performance standards and deadlines
• Learning strategies
• Basic math skills
• Speaking
• Social perceptiveness
• Able to work weekend schedule
• Able to concentrate and focus on detail
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
• Bringing others together and trying to reconcile differences
• Adapting quickly to changes and providing guidance to staff
• Able to coach, counsel, motivate employees towards performance goals, and create a team environment

High school diploma or GED equivalent, some college preferred. Customer service working experience preferred. Must demonstrate ability to perform.