Pharmacy Technician

3 days ago

Riverdale, Georgia, United States Walgreens Full time
Job Description:

As a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and customer service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships with patients.

We are committed to investing in our pharmacy technicians, providing them with the tools and support they need to grow their careers and reach their goals. Our pharmacy technicians enjoy a patient-centric work environment, using the latest technology to deliver high-quality care.

Our Pharmacy Technician Training Program is recognized by ASHP and the Department of Labor, providing a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we will train you to use your skills and talents to serve and care for our patients and customers.

Responsibilities:

  • Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Model and deliver a distinctive and delightful customer experience.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Develop strong relationships with most valuable customers.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third-party program prescription services in a timely and efficient manner.
  • Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
  • Maintains knowledge of Company asset protection techniques and files claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.

We are an Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors, including geography, skills, and abilities, education, experience, and other relevant factors.

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