Organization Overview
Our organization is partnering with a community-focused initiative to foster an equitable and diverse employment landscape. We champion individuals from various backgrounds.

Organization Name:
community-focused initiative

Position Overview
Reception Specialist at TownePlace Suites by Marriott Job Details: Part-time / Full-time Competitive hourly wage Benefits

• Comprehensive health coverage
• Dental coverage
• Retirement savings plan
• Paid leave

- Vision coverage

• Employee perks
• Flexible working hours

Qualifications- Bilingual capabilities- Hospitality experience- Resort knowledge- Multilingual skills- Customer relations- Night audit familiarity- Front desk operations- Guest interaction- Minimum one year of experience- Telephone communication skills- Strong interpersonal skills- Experience in the hospitality sector

Position Summary:
We are looking for a meticulous Reception Specialist to become a part of our team. The perfect candidate will possess a background in hospitality and outstanding guest interaction abilities. This role entails engaging with guests, managing bookings, and delivering top-notch customer support.

Key Responsibilities:

• Welcome guests warmly and professionally
• Facilitate guest check-ins and check-outs
• Respond to phone inquiries and provide assistance
• Accurately manage bookings and cancellations
• Address guest requests swiftly and courteously
• Share information regarding hotel amenities, services, and local attractions
• Keep the front desk area tidy and organized

Requirements:

• Prior experience in a hotel or resort reception role is preferred
• Excellent communication skills with a strong command of telephone etiquette
• Proficiency in multiple languages is advantageous (bilingual or multilingual)
• Understanding of night audit processes is beneficial
• Familiarity with hotel reservation systems and telecommunication systems

Join our team as a Reception Specialist and immerse yourself in a vibrant hospitality setting where your customer service expertise will flourish.

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