Front Desk Associate

3 weeks ago


Milan, Ohio, United States Ashmayu Villa LLC Full time
Job Summary

We are seeking a highly skilled and organized Front Desk Clerk to join our team at Ashmayu Villa LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities
  • Register and assign rooms to guests in a timely and efficient manner
  • Confirm phone and online reservations, ensuring accuracy and attention to detail
  • Respond to guest needs, requests, and complaints in a professional and courteous manner
  • Collect payment from departing guests, maintaining a high level of customer satisfaction
  • Keep accurate records of occupied rooms and guests, utilizing our hotel management system
  • Communicate pertinent guest information to designated departments, ensuring seamless operations
Requirements
  • Previous experience in customer service, front desk service, or related fields
  • Ability to build rapport with guests, providing a warm and welcoming experience
  • Strong organizational skills, with attention to detail and ability to multitask
What We Offer

A competitive hourly rate of $11.00, a dynamic work environment, and opportunities for growth and development.

Ashmayu Villa LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.


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