Client Engagement Expert
3 weeks ago
We are seeking a dedicated Client Engagement Expert to join our team. In this role, you will be responsible for communicating with customers, understanding their needs, and providing solutions to ensure a positive customer experience. If you have experience working in a customer-facing role and possess excellent communication skills, we encourage you to apply.
About the Role
The Client Engagement Expert will work closely with customers to understand their requirements and provide tailored solutions. A high school diploma or equivalent is required, and previous experience as a customer service representative or in a similar role is preferred.
Main Responsibilities
- Communicate effectively with customers via phone and email
- Understand customer needs and provide solutions
- Process requests and escalate complaints as needed
Requirements
- High school diploma or equivalent
- Previous experience as a customer service representative or in a similar role (preferred)
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
Compensation Details
The salary for this position starts at $15 per hour and may increase based on experience. We offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth.
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