Customer Relations Professional

5 days ago


Chicago, Illinois, United States Bryan Solis - State Farm Agent Full time
Job Title: Customer Relations Professional

We are seeking a highly skilled Customer Relations Professional to join our team. As a key member of our organization, you will play a vital role in building strong relationships with customers, addressing inquiries, and assisting with insurance policies.

About the Role:
  • Key Responsibilities:
  • • Provide exceptional customer service by promptly responding to inquiries, answering questions, and offering expert guidance on insurance products and coverage options.
  • • Assist clients with policy changes, updates, and claims processing.
  • • Analyze complex customer situations and find effective solutions to address their unique requirements.
  • • Collaborate with colleagues to achieve shared goals and objectives.
Requirements:
  • Qualifications:
  • • Excellent communication skills, both verbal and written.
  • • Strong customer service orientation and a genuine desire to assist and support customers.
  • • Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
  • • Attention to detail and exceptional organizational skills.
  • • Proficient computer skills, including familiarity with relevant software systems.
What We Offer:
  • Benefits:
  • • Estimated Salary: $45,000 - $60,000 per year.
  • • Paid time off (vacation and personal/sick days).
  • • Valuable career-building experience.


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