Lead Housekeeper Full Time

2 days ago


Pittsburgh, Pennsylvania, United States Extended Stay America Full time
Job Summary

We are seeking a highly skilled and experienced Lead Housekeeper to join our team at Extended Stay America. As a Lead Housekeeper, you will be responsible for overseeing the daily operations of the Housekeeping department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Supervise and train housekeeping staff to ensure that all rooms are cleaned and maintained to company standards.
  • Conduct regular room inspections to ensure that rooms are clean and well-maintained.
  • Develop and implement procedures to improve housekeeping efficiency and effectiveness.
  • Collaborate with the Maintenance Engineer to ensure that all guest rooms are properly maintained and that any issues are addressed promptly.
  • Assist with guest complaints and resolve issues in a timely and professional manner.
  • Perform other duties as assigned by management.
Requirements
  • Previous experience in a housekeeping or hospitality role.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and ability to maintain a high level of quality.
  • Ability to lift up to 50 pounds and stand for long periods of time.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career advancement.
  • Recognition and rewards for outstanding performance.
  • Comprehensive training and development programs.


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