Mobile Associate

As a Mobile Associate at T-Mobile, you will be part of a dynamic Retail Team of Experts who bring the T-Mobile brand to life. You will be a brand ambassador, building energy and excitement around our products and services. You will be passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
• Becoming skilled with and consistently using digital tools in interactions and onboarding to actively demonstrate:
• Establishing relationships with and partners with T-Mobile employees across channels, including business and customer service to:
• Support team initiatives and create an inclusive environment

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. (Required)
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()
• Effective at balancing customer needs and performance goals. (Required)

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. We also offer mobile service and home internet discounts, pet insurance, and access to commuter and transit programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling.