Luggage Handler and Customer Service Representative

3 weeks ago


Eagle Pass, Texas, United States Kickapoo Lucky Eagle Casino Full time
Hotel Bell Person Job Summary: We are seeking a friendly and courteous Hotel Bell Person to join our team at Kickapoo Lucky Eagle Casino. As a bell person, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a memorable and enjoyable stay with us.

Duties and Responsibilities:
  • Greet and assist guests with their luggage, ensuring that they have everything they need for a comfortable stay.
  • Provide information about the casino and hotel facilities, including dining options, entertainment venues, and amenities.
  • Assist guests with directions and recommendations for local attractions and restaurants.
  • Assist valet drivers with guest and luggage pick up and drop off.
  • Maintain a clean and organized workspace, including the bell staff area and surrounding areas.

Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 30 pounds and stand for long periods of time.

Salary: $12-$15 per hour, depending on experience.

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