Lead Budtender

1 month ago


Waterford, Michigan, United States Quality Roots Full time
Job Title: Lead Budtender

At Quality Roots, we're seeking a highly skilled and knowledgeable Lead Budtender to join our team. As a key member of our dispensary staff, you'll be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Job Summary:

We're looking for a passionate and experienced cannabis professional who can lead by example and inspire our team to provide the highest level of service. If you have a deep understanding of the cannabis industry and a passion for educating customers, we want to hear from you.

Key Responsibilities:
  • Lead and coach staff to ensure exceptional customer service and sales performance.
  • Promote a culture of teamwork and collaboration among staff members.
  • Manage and inspire internal staff to deliver the highest level of customer service.
  • Assist with receiving deliveries, conducting inventory audits, and maintaining accurate records.
  • Track sales metrics and provide insights to inform business decisions.
  • Oversee employee scheduling and attendance, and maintain accurate records.
  • Assist with employee training and review process, and maintain a strong relationship with corporate staff.
Requirements:
  • 21+ years old
  • Valid driver's license and/or reliable access to transportation
  • Cannabis industry experience preferred
  • Managerial experience 1+ years preferred
  • Retail experience 3+ years preferred
  • Full-time availability, evening and weekend availability required
  • Ability to sit, stand, squat, kneel, bend, or walk throughout the workday
  • Ability to push, pull, or lift up to 40 lbs
Benefits:
  • Employee store discount (25%)
  • Full benefits after 90 days, including medical, dental, and vision
  • Quarterly bonus for meeting sales thresholds