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Retail Sales Professional

2 months ago


Minneapolis, Minnesota, United States Best Buy Careers Full time
About the Role

We're seeking a highly skilled Retail Sales Specialist to join our team at Best Buy Careers. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences and driving sales growth in our appliances department.

Key Responsibilities
  • Customer Engagement: Engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations.
  • Product Knowledge: Maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits.
  • Time Management: Use effective time management strategies to optimize daily tasks and responsibilities.
  • Customer Service: Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Team Collaboration: Train other sales floor personnel on how to be successful in the department.
Requirements
  • Experience: 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Leadership Experience: 1 year of leadership experience in a related field or military leadership equivalent.
  • Sales Experience: 1 year of experience selling in premium products, luxury brands, and/or custom design environments.
  • CRM Experience: 1 year of experience in customer relationship management (CRM).
What We Offer
  • Competitive Pay: We offer a competitive salary and benefits package.
  • Employee Discount: Enjoy a generous employee discount on Best Buy products.
  • Wellness Support: We provide physical and mental well-being support to help you thrive at work and at home.