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Client Services Specialist

2 months ago

Bellingham, Washington, United States Inside Passage Relationship Counseling Full time
Position Overview

Job Title: Client Services Specialist

Company: Inside Passage Relationship Counseling

Overview:

We are looking for a Client Services Specialist to become an integral part of our team at Inside Passage Relationship Counseling. In this vital role, you will ensure an exceptional client experience through a variety of administrative responsibilities.

Key Responsibilities:

  • Engage with clients, therapists, and management
  • Oversee multiple schedules with precision
  • Align client requirements with therapist qualifications
  • Communicate with clients and manage administrative duties
  • Employ practice management software for scheduling
  • Identify and address issues promptly

Qualifications:

  • 4+ years of experience in client services or customer support
  • High School Diploma or equivalent (Bachelor's Degree preferred)
  • Ability to uphold confidentiality and professionalism
  • Strong communication abilities
  • Highly organized and detail-focused
  • Proficient in Google Workplace applications
  • Team-oriented with adaptability
  • Experience in counseling or a related field is a plus
  • Driven to learn and develop professionally

Perks:

  • Competitive compensation
  • Paid time off and holidays
  • Support for training and career advancement
  • Opportunities for growth into leadership positions

Employment Types: Part-time, Full-time

Compensation: $26.00 per hour

Work Schedule:

  • Daytime hours
  • Monday to Friday, with some weekend flexibility

Work Environment:

  • Hybrid remote
  • Private practice setting

Location: Hybrid remote