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Room Attendant
2 months ago
Job Overview:
Información disponible en español a continuación.
A Room Attendant plays a crucial role in ensuring that guest accommodations are kept clean, welcoming, and well-maintained. This position involves daily servicing of guest rooms according to established hotel protocols, including restocking supplies and changing bed linens while adhering to company standards and safety regulations.
Additionally, this role may require undertaking 'deep cleaning' tasks within guest rooms alongside routine maintenance duties.
El Encargado de Habitaciones tiene un papel fundamental en asegurar que las habitaciones de los huéspedes se mantengan limpias, acogedoras y bien cuidadas. Esta posición implica el servicio diario de las habitaciones de acuerdo con los protocolos establecidos del hotel, incluyendo el reabastecimiento de suministros y el cambio de sábanas, mientras se adhiere a las normas de la empresa y a las regulaciones de seguridad.
Además, este rol puede requerir realizar tareas de 'limpieza profunda' dentro de las habitaciones de los huéspedes junto con las tareas de mantenimiento rutinarias.
Key Responsibilities:
Qualifications:
A high school diploma or equivalent is preferred, along with experience in hospitality or a related field.
This position demands a keen eye for detail and the ability to communicate effectively with both guests and team members, whether verbally or in writing.
Ability to perform well in high-pressure situations is crucial.
Se prefiere un diploma de secundaria o equivalente, junto con experiencia en hospitalidad o un campo relacionado.
Esta posición exige un alto nivel de atención al detalle y la capacidad de comunicarse efectivamente con huéspedes y compañeros de equipo, ya sea de forma verbal o escrita.
Es esencial transmitir información e ideas de manera clara y evaluar y elegir entre diversas opciones de acción de manera rápida y precisa.
La capacidad de desempeñarse bien en situaciones de alta presión es crucial.
Responsibilities Include:
Engaging with guests and team members in a friendly and service-oriented manner.
Maintaining consistent attendance in accordance with company standards, which may vary based on hotel needs.
Upholding high standards of personal appearance and grooming, including wearing the appropriate uniform and name tag while on duty (as per brand standards).
Thoroughly cleaning and restocking the required number of guest rooms during each shift.
Completing all pre-cleaning tasks, including preparing the housekeeping cart with necessary guest supplies, cleaning products, and linens.
Removing all waste and soiled linens from guest rooms.
Carrying out additional tasks as assigned by the supervisor or manager.
May involve disassembling furniture or items in guest rooms to facilitate deep cleaning.
Deep cleaning responsibilities may include, but are not limited to, changing air conditioning filters, cleaning AC coils, touching up paint on walls and moldings, addressing scratched furniture, or rehanging sliding doors.
Presentarse regularmente al trabajo de acuerdo con las normas de la empresa y según lo exija el programa de trabajo, que variará según las necesidades del hotel.
Cumplir en todo momento con las normas y reglamentos de la empresa para fomentar operaciones hoteleras seguras y eficientes.
Limpiar y surtir completamente las habitaciones requeridas durante cada turno.
Completar todas las tareas de limpieza previa, incluyendo la preparación del carro de limpieza con los suministros necesarios para los huéspedes, productos de limpieza y ropa de cama.
Realizar otras tareas según lo asignado por el supervisor o gerente.
Puede ser necesario desmontar muebles o artículos en la habitación de los huéspedes para realizar una limpieza profunda.
Las responsabilidades de limpieza profunda pueden incluir, entre otras, cambiar los filtros de aire acondicionado, limpiar las bobinas de aire acondicionado, retocar la pintura en paredes y molduras, abordar muebles rayados o volver a colgar puertas corredizas.
Company Overview:
As a leader in hotel management, our expanding portfolio encompasses numerous properties across various locations, representing a range of well-known lodging brands and luxury accommodations.
Our team members are dedicated to providing exceptional service to our guests and achieving outstanding results, thriving in an environment that encourages excellence.
Join us in a world of opportunities with our hospitality group.Benefits:
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:
Now offering Daily Pay - inquire for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
