Customer Service Liaison Officer

3 weeks ago


East Saint Louis, Illinois, United States TOUCHETTE Full time

We are seeking a highly skilled Customer Relations Representative to join our team at TOUCHETTE. As a key member of our front lobby staff, you will be responsible for handling calls, announcements, and customer interactions with exceptional proficiency.

To excel in this role, you must have strong communication skills, be able to work effectively in a fast-paced environment, and maintain accuracy when processing information.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly
  • Maintain accurate records of customer interactions
  • Communicate effectively with colleagues and management
  • Stay up-to-date with emergency codes and procedures

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred
  • At least 1 year of customer service experience
  • Strong communication and problem-solving skills
  • Able to work effectively in a team environment

Salary: The estimated salary for this position is $45,000 - $65,000 per annum, depending on experience.

Benefits: We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for professional development.



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