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Vehicle Service Specialist

2 months ago

San Antonio, Texas, United States Kahlig Auto Group Full time
Automotive Service Consultant

Kahlig Auto Group is in search of a dedicated Automotive Service Consultant who excels in delivering outstanding customer experiences. In this position, you will greet and assist clients, coordinate service appointments, and liaise effectively with our skilled technicians. If you are passionate about ensuring customers feel appreciated and well-supported, we encourage you to explore this opportunity.

Key Responsibilities

  • Greet customers in the service department with enthusiasm and professionalism
  • Communicate vehicle maintenance and repair requirements to technicians clearly
  • Advocate for additional services through honest and ethical sales practices
  • Provide precise estimates for repairs and maintenance services
  • Ensure compliance with vehicle care protocols
  • Keep customers updated on the status of their vehicle repairs
  • Manage and offer extended warranty options
  • Evaluate repair quality and confirm completion of services
  • Inform customers when their vehicles are ready for collection
  • Discuss and clarify repair specifics and costs with clients
  • Address and resolve customer inquiries and concerns with professionalism
  • Report any service-related issues to the Service Manager
  • Maintain exemplary Customer Satisfaction Index (CSI) ratings

Compensation and Benefits

We offer a competitive compensation package based on experience. Our benefits include medical, dental, life, and disability insurance, a 401(k) plan, paid time off, holidays, and a wellness program. Kahlig Auto Group is proud to be an Equal Opportunity Employer.

About Kahlig Auto Group

Kahlig Auto Group is a prominent automotive retailer with a commitment to exceptional customer satisfaction through superior sales and service experiences. Our team is composed of passionate individuals who thrive in a positive and supportive work environment that fosters professional growth and development.