RideNow Powersports is seeking a highly motivated and customer-focused individual to join our team as a BDC Representative. As a key member of our sales team, you will be responsible for managing incoming inquiries, converting leads, and driving customer loyalty.

• Manage incoming phone calls and internet leads related to Powersports vehicles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Respond to customer inquiries promptly with courtesy, honesty, accuracy, and professionalism.
• Communicate effectively with customers through their preferred method of communication.
• Follow up with unsold prospects daily and maintain contact with sold customers.
• Stay up-to-date on incoming inventory and utilize software to locate vehicles quickly and efficiently.
• Maintain accurate and thorough customer information and interactions in our CRM system.

• Minimum of 1 year experience in a BDC/high volume call center environment.
• Minimum of 1 year experience handling e-commerce sales leads.
• Previous Automotive or Powersports internet sales experience is strongly preferred.
• Experience utilizing CRM systems such as Eleads is desired.
• Ability to work full-time, on-site, Tuesday-Saturday.
• Outstanding communication skills, both verbal and written.
• Energetic and outgoing personality.
• Professional, pleasant, and friendly demeanor.
• Willingness to follow up and follow up again with customers.
• Internet savvy, great computer skills, and exceptional organizational skills.
• Familiarity with and interest in Powersports vehicles.

• A fun, relaxed, and casual work environment with a supportive team.
• Healthcare, dental, and vision insurance.
• Life and disability insurance.
• Generous vacation/PTO plan.
• Employee discounts on purchases.
• Dedicated leadership team who supports and cares for employees.
• The opportunity for growth and a solid long-term career path.
• Competitive pay commensurate with experience.