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Barista

2 months ago

Greenville, South Carolina, United States Harlows Casino Full time

Job Title: Barista

Job Summary:

We are seeking a skilled Barista to join our team at Harlows Casino. As a Barista, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests.

Key Responsibilities:

  • Welcome customers by determining their coffee interests and needs.
  • Educate customers by presenting and explaining the coffee drink menu; answering questions.
  • Sell coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
  • Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
  • Generate revenues by attracting new customers; defining new and expanded services and products.
  • Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
  • Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
  • Update job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
  • Enhance coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements:

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
  • Loyal: Shows firm and constant support to a cause.
  • Team Player: Works well as a member of a group.
  • Enthusiastic: Shows intense and eager enjoyment and interest.
  • Dedicated: Devoted to a task or purpose with loyalty or integrity.
  • Self-Starter: Inspired to perform without outside help.
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business.
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.