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Medical Device Technician
2 months ago
We are seeking a highly skilled Biomedical Technician 2 to join our team at GE Healthcare. As a Biomedical Technician 2, you will be responsible for evaluating, diagnosing, and repairing complex biomedical equipment, ensuring the highest level of customer satisfaction.
Key Responsibilities- Evaluate and diagnose complex biomedical equipment issues, implementing effective repairs and maintenance.
- Perform planned maintenance, safety inspections, and maintain excellent customer relations.
- Follow and guide others on GE policies, procedures, and hospital protocols, ensuring accurate documentation.
- Communicate effectively with teammates and colleagues, establishing proactive daily communications with customers.
- Implement GE/customer facility contracts, supporting business goals and objectives.
- Lead, instruct, and assist technicians on basic and complex repairs and resolution.
- Work as a member of a local team to provide efficient service delivery to all accounts within assigned areas.
- Share on-call/pager responsibility, ensuring prompt response to critical issues.
- Document all repair actions and submit reports/summaries according to schedule.
- Ensure proper care of spares, tools, and test equipment, and maintain approved parts inventory.
- Manage vendors' service delivery processes in compliance with GE policies.
- Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment.
- May perform the role of Site Leader, directing activities of fellow Biomedical Technicians and engaging in a more interactive customer relationship.
- Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.
- Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field, and 2+ years of experience servicing medical equipment.
- OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment.
- OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
- Analytical and communication skills, with the ability to communicate technical issues to customers in an easy-to-understand manner.
- Special Physical Requirements: Candidate must be able to lift, carry, push, and pull up to 35 lbs. unassisted, and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.
- Willingness to be available "after hours" or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality and Compliance training within the defined deadlines.
- Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
