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Customer Training Specialist

2 months ago

Norristown, Pennsylvania, United States Lockheed Martin Full time

About Lockheed Martin:

Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.

About the Role:

We are seeking a highly skilled and experienced Global Sustainment Technical Publications and Training Specialist to support the development of technical publications and training materials for our RMS-C6ISR programs. As a key member of our team, you will be responsible for:

  • Developing and maintaining technical publications and training materials for our RMS-C6ISR programs
  • Supporting the development of instructor-led training and course content
  • Identifying student learning objectives and preparing course syllabi, lesson plans, and testing materials
  • Developing and presenting instructional materials to a wide range of audiences
  • Providing Subject Matter Expert (SME) support during formal training courses
  • Developing training material specific to the program, which will be used for official training and periodic training refreshers

Requirements:

To be successful in this role, you will need:

  • Basic Instructor Skills
  • Technical expertise with ability to impart knowledge, skills, and understanding of the RMS-C6ISR program systems to product end-users
  • Proficient in the MS Office suite of products, including Word, Excel, and PowerPoint
  • Excellent people skills and ability to communicate with people at varying professional levels
  • Ability to travel to other locations as needed (estimated 10-20% travel)

Desired Skills:

We are looking for candidates with:

  • Professional writing experience, including editing and proofreading
  • Network training experience
  • Logistics engineering skills
  • Air Defense and Mission Planning experience
  • Familiarity with Radio Frequency (RF) Communications and Command & Control (C2) systems
  • Experience working with engineering personnel in determination of system capabilities and schedules
  • Experience in planning and conducting training for product end-users and stakeholders
  • Familiarity with agile software development processes
  • Experience developing operations or maintenance training for complex electronic systems

Security Clearance:

This position requires a government security clearance. You must be a US Citizen for consideration.

Work Schedule:

This is a full-time position with a 4x10 hour day schedule, 3 days off per week.

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer.

We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.