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Receptionist Specialist

2 months ago

Schaumburg Illinois, United States National Star Services Full time

National Star Services, a well-established facility management organization, is currently seeking a Receptionist Specialist to enhance our operations.


This role is ideal for individuals looking for a temporary-to-permanent position that can pave the way for a rewarding career.


Key Responsibilities:
Welcomes visitors by greeting them, addressing inquiries, and responding to requests.


Registers guests by confirming room specifications, verifying pre-registration, assigning accommodations, collecting necessary information and signatures, and issuing room keys.

Facilitates communication for guests by managing messages, mail, and packages.


Provides concierge services by addressing questions related to hotel amenities and other services, including entertainment, business, shopping, and travel arrangements.

Maintains accurate records by entering guest and room data.

Handles reservations by checking availability and confirming requirements.

Employs customer-focused telephone etiquette to gather information, greet callers, build rapport, and maintain a professional demeanor.

Performs additional duties as assigned by management.

Work Schedule:
Monday – Sunday (with two days off during the week, schedule provided by supervisor; weekend shifts are required)

Available Shifts:
3:00 P.M. - 11:00 P.M.

11:00 P.M. - 7:00 A.M.

Starting Hourly Wage:
$18.00 per hour

Biweekly payment

Qualifications:

  • Must be legally authorized to work in the United States.
  • Must possess a flexible schedule.
  • Previous customer service experience is required.
  • Strong communication skills are essential.
  • A background check and drug screening will be conducted.
  • Reliable transportation is necessary to ensure timely arrival.
  • Availability to start work promptly is required.


Due to the volume of applications, only candidates who meet the specified qualifications will be contacted for further consideration.