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Clerical Operations Associate

2 months ago

MCBH Kaneohe Bay, United States Pride Industries, Inc. Full time

Compensation:
$18.01 per hour

Work Arrangement:
Onsite

Company Overview:
PRIDE Industries is dedicated to a mission of creating employment opportunities for individuals with disabilities while delivering exceptional, value-driven solutions to our clients across the nation. We are currently seeking candidates for the following role:

Position Overview:
This role is part of a federal AbilityOne contract, which mandates that the majority of work hours are allocated to employees with disabilities. Therefore, this position is specifically intended for individuals with a disability.

Job Title: General Clerk III
SCA Occupation Codes: 01110 General Clerk; 01113 General Clerk III
FLSA Classification: Nonexempt

Position Summary:
The General Clerk is responsible for adhering to clearly defined procedures while executing simple, repetitive tasks in a consistent order. Key responsibilities include organizing pre-coded documents into chronological files and operating various office equipment such as photocopiers, fax machines, and computers.

Key Responsibilities:

  1. Assist with various administrative tasks.
  2. Maintain a diverse range of financial and other records, both manually and electronically.
  3. Verify the accuracy and completeness of statistical reports.
  4. Compile relevant information as needed.
  5. Address and resolve complaints effectively.
  6. Utilize comprehensive knowledge of office operations to select appropriate methods and procedures for processing complex transactions.
  7. Independently determine the necessary steps to complete assignments.
  8. May oversee the work of junior clerks.
  9. Perform additional duties and special projects as assigned.

Qualifications:

  • High School Diploma or G.E.D.
  • 2 to 3 years of experience in a clerical role.
  • Experience in general office or customer service is preferred.
  • Proficient in operating a computer keyboard.
  • Possess subject-matter knowledge and judgment to complete tasks that involve multiple steps with varying complexity.
  • Familiarity with personal computers, including word processing and spreadsheet software.
  • Strong interpersonal skills to foster effective relationships and work collaboratively in a team environment.
  • Basic mathematical skills, including addition, subtraction, multiplication, and division.
  • Effective oral and written communication skills to convey factual and procedural information and to follow instructions accurately.
  • Ability to adapt to changing work priorities and manage multiple requests simultaneously.
  • Demonstrated common sense and problem-solving skills.
  • Responsive to customer inquiries and requests, with the ability to escalate issues appropriately.
  • May need to obtain and maintain a secret security clearance.

Physical Requirements:
Employees may encounter the following physical demands for extended periods:

  • Sitting (50-75%)
  • Standing and walking (10-20%)
  • Keyboarding requiring manual dexterity (10-25%)
  • Interacting with others
  • Occasional bending or stooping to retrieve files
  • Talking on the phone
  • Viewing a computer monitor requiring close vision (10-25%)
  • Exposure to noise from office equipment
  • Occasional lifting or moving of boxes (up to 25 pounds)

Work Environment:
The work is conducted in a standard business office setting.

Disclaimer:
This job description is intended to convey the general nature and level of work performed by employees in this classification. It is not designed to be an exhaustive list of all duties, responsibilities, and qualifications required for this position. Employees are expected to follow their supervisors' instructions and perform tasks as directed.

At PRIDE, we strive to make a positive impact in the lives of many, one job at a time.