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Lead Store Associate Part-Time

2 months ago


Springfield, Massachusetts, United States DSW Full time

{"Job Title": "Lead Store Associate Part-Time", "Job Summary": "We are seeking a highly motivated and experienced Lead Store Associate to join our team at DSW. As a key member of our store leadership team, you will be responsible for driving sales and results, while promoting a positive work environment and executing operational processes in compliance with company standards and policies.", "Responsibilities": [{"title": "Customer Service", "description": "Maintain a high level of customer satisfaction by modeling CEL behaviors, redirecting associate behaviors to achieve store goals, and responding to customer requests and/or feedback with a high sense of urgency. Ensure customers have a positive experience by maintaining DSW store standards, completing all tasking related to daily open/close, and ensuring all associates are providing the benefits of the DSW loyalty program to every customer.", "bulletPoints": ["Maintain In-Store Experience", "Ensure customers have a positive experience", "Responsible for all activities related to the cashwrap"]}, {"title": "Inventory Management", "description": "Increase sales and success by maintaining sales floor and stockroom, enabling the flow of merchandise to ensure an appealing experience to consumers. Helps supervise and participates in the planning and execution of all inventory management related activities, including but not limited to; freight receipt, placement, markdown, and MOOS.", "bulletPoints": ["Increase sales and success", "Maintain sales floor and stockroom", "Helps supervise and participates in inventory management"]}, {"title": "Human Resources", "description": "Work closely with the store leadership team to understand and follow policy and procedure. Support team by training, coaching, and providing feedback of others to the management team in an efficient manner.", "bulletPoints": ["Work closely with the store leadership team", "Support team by training and coaching"]}], "Requirements": [{"title": "Required Skills", "description": "Must be available to work a flexible schedule including nights, weekends, and holidays. Good verbal and written communication skills. Professionalism.", "bulletPoints": ["Must be available to work a flexible schedule", "Good verbal and written communication skills", "Professionalism"]}, {"title": "Experience", "description": "Minimum 2 years retail experience. Minimum high school graduate or equivalent.", "bulletPoints": ["Minimum 2 years retail experience", "Minimum high school graduate or equivalent"]}], "Language": "en-US"}