Housekeeping Assistant

3 days ago


Cleveland, Ohio, United States MCR Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Houseperson to join our housekeeping team at the Hilton Garden Inn Cleveland Downtown. As a Houseperson, you will play a vital role in maintaining the cleanliness and organization of our public spaces and back-of-house areas.

Key Responsibilities
  • Support the housekeeping team in maintaining the cleanliness and organization of guest hallways, stairwells, service areas, and ice rooms.
  • Collect and deliver trash and soiled linen from housekeepers to the laundry room.
  • Deliver and retrieve guest requests in a timely manner.
  • Monitor and report any issues with public space furniture.
  • Restock guest floor linen closets and amenities.
  • Assist housekeepers with stripping linen and trash from guest rooms as needed.
  • Replenish amenities and supplies in assigned guestrooms.
  • Stock and maintain housekeeping carts.
  • Provide exceptional customer service to guests and team members.
Requirements
  • Positive attitude and willingness to learn.
  • Physical ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to follow instructions, assigned tasks, and meet deadlines.
  • Effective communication and teamwork skills.
  • Availability to work a flexible schedule, including days, evenings, holidays, and weekends.
  • Proficiency in Windows operating systems and Company-approved software.
Preferred Qualifications
  • Previous hotel housekeeping experience.
  • Knowledge of industrial carpet cleaning products.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • A dynamic and supportive work environment.


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