Software Engineer
7 days ago
We are seeking an experienced Software Engineer to join our team as a Senior ServiceNow Developer at ResolveSoft Inc. This role will involve leading the design, development, and implementation of ServiceNow solutions tailored to meet the operational and strategic needs of our clients.
The ideal candidate will have significant expertise in ServiceNow modules such as ITSM, ITOM, and ITBM, with experience in platform development, configuration, and integration. They should also possess strong analytical and problem-solving skills, excellent communication skills, and the ability to work in a fast-paced collaborative environment.
Key Responsibilities- Platform Development & Configuration:
- Design, develop, and implement ServiceNow solutions tailored to client requirements.
- Customize workflows, forms, user interfaces, and scripts using ServiceNow's capabilities.
- Create and maintain catalog items, portal configurations, and automation workflows.
- Integrate ServiceNow with external systems using REST/SOAP APIs and other middleware technologies.
- Ensure seamless interoperability with existing systems while maintaining security and performance standards.
- Develop an understanding of the existing application catalog and stack to effectively migrate selected solutions and processes to ServiceNow.
- Ensure all development aligns with federal standards, security policies, quality, accessibility, and compliance requirements.
- Adhere to ITIL, Agile, and DevSecOps best practices throughout the development lifecycle.
- Monitor, maintain, and optimize ServiceNow platform performance and usability.
- Manage related system upgrades and patches with minimal disruption to operations.
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
- 5+ years of hands-on experience in ServiceNow development and implementation.
- Significant expertise in common software development language stacks like .Net, JavaScript, AngularJS, and HTML/CSS.
- Proven experience with ServiceNow modules such as ITSM, ITOM, and ITBM.
- Familiarity with federal IT governance, FISMA compliance, and security frameworks.
$120,000 - $150,000 per year, depending on experience.
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