Senior Business Analyst

2 weeks ago

Davenport, Iowa, United States HNI Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Web and Digital Team at HNI Corporation. As a key member of our team, you will be responsible for analyzing business processes and identifying opportunities for improvement and customization through incremental changes using agile methodologies.

Key Responsibilities
  • Understand business requirements and propose the best implementation strategy
  • Strong understanding of current and future eCommerce and CMS capabilities and limitations
  • Implement Proof of Concept pilots and produce supporting documentation
  • Identify and inventory customer process pain points and other requirements
  • Conduct requirements and facilitate solution concept workshops
  • Lead and facilitate business process analysis and automation discussions
  • Create detailed design and configuration specification
  • Lead and conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes
  • Provide user experience modeling/wireframes
  • Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage eCommerce and CMS functionality
  • Lead testing practices and heavy involvement in user acceptance test planning
  • Maintain collaborative relationships with external vendors to achieve project goals, where necessary
  • Ability to walk Business and Development teams through wireframes and prototypes to convey refinement of business requirements
  • Participate in the creation and management of team best practices, standards and policies
  • Ability to communicate with various stakeholders across the organization
  • Mentor junior Business Analysts in completing their job duties and building team skillsets and agile mindset
Requirements
  • 5+ years experience as a Business Analyst or Systems Consultant for a professional services consulting organization
  • 3+ years experience in Quality Assurance
  • 3+ years experience with troubleshooting and application support
  • 3+ years experience with technical documentation and requirements writing
  • 3+ years CMS technologies (Drupal preferred, not required)
  • 3+ years Digital Asset Management technologies (Acquia DAM and Cloudinary preferred)
  • 1+ years eCommerce technologies (not required)
  • 3+ years experience in facilitating joint application development design sessions
  • 3+ years experience in indirectly managing development tasks or previous development work
  • 3+ years experience working on projects with data migration, system integration and custom applications
  • Knowledge of Cloud implementations and management preferred
  • Understanding of System Release Management, Implementation & Adoption
  • 3+ years experience in communicating project/program status, risks and mitigations to internal stakeholders and sponsors
  • Experience with Agile delivery methodologies (SAFe)
  • Experience with A Visualization tool for wireframing, collaboration, and prototyping like Figma, Canva or Adobe XD
About HNI Corporation

HNI Corporation is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nation's leading manufacturer and marketer of hearth products.

As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek.

We value diversity, equity, and inclusion (DEI) and believe that each other's differences in experiences and ideas are essential to solving problems and better serving our customers.

We offer benefits on day one, including a new voluntary benefit, Daily Pay. To learn about all the benefits HNI has to offer, visit our website.

We are an equal opportunity employer and do not discriminate on the basis of race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law.

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