IT Specialist

3 weeks ago


Clayton, Ohio, United States Moneta Corporation Full time
Moneta Corporation

We are a national Registered Investment Advisory Firm based in St. Louis, Missouri. Our team is dedicated to delivering exceptional service to our clients, encompassing investment and retirement planning, tax preparation, risk management, estate planning review, education savings and more.

As an IT Support Specialist at Moneta Corporation, you will play a critical role in providing top-notch technical support to our end-users. This position requires a professional demeanor, advanced troubleshooting capabilities, and a deep understanding of core IT concepts.

Key Responsibilities:
  • Promptly address and resolve Help Desk requests for technical support
  • Conduct thorough identification, research, and resolution of technical issues related to LAN and PC workstations
  • Implement and maintain computer hardware systems, including desktops, laptops, docking stations, monitors, printers, and scanners
  • Exercise professional judgment to implement timely solutions, ensuring optimal customer satisfaction, minimizing downtime, and preventing cost overruns
  • Adhere strictly to established protocols and guidelines while leveraging experience to execute job functions
  • Contribute to the development and maintenance of the IT knowledge database through meticulous documentation
  • Some travel may be required by the position

Requirements:
  • Bachelor's degree in Computer Science or a related field
  • Three or more years of experience in a related position
  • Proficiency with Microsoft, Apple, and Android operating systems
  • LAN support experience

Compensation:
We offer a competitive salary of $70,000 - $90,000 per year, depending on experience. Additionally, we provide comprehensive benefits that enhance the wellbeing of employees and their families, including paid holidays, paid time off (PTO), employer-cost shared medical and dental insurance, and much more.

This is a fantastic opportunity to join our team and contribute to the success of Moneta Corporation.