Cloud Platform Support Specialist
17 hours ago
Job Title: Cloud Platform Support Specialist
Estimated Salary: $130,000 - $180,000 per year
About the RoleWe are seeking a highly skilled Cloud Platform Support Specialist to join our team at Applied Research Associates (ARA). As a Senior Support Engineer – Cloud Platforms, you will play a critical role in advising and supporting customer teams on their usage and implementation of our cloud platform solutions.
Responsibilities- Work with customers and developers to understand and elicit requirements for complex problems
- Support and enhance a cloud platform that automates access to shared services, deployment, and upgrades using infrastructure and configuration as code
- Collaborate with tech leads, developers, and DevOps engineers to deliver high-quality solutions
- US Citizenship required
- Eligibility to apply for and hold a US security clearance
- BS or higher in computer science, IT, engineering, applied mathematics, or a closely related field
- 8+ years relevant work experience with BS; 6+ years relevant work experience with MS
- Team player with excellent communication skills
- Experience collaborating with customers and external teams
- Experience with AWS or equivalent cloud providers
- Programming languages such as C++, Python, Java
- Containerization or Kubernetes
- CICD pipelines
- Networking and debugging connection issues
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