Cloud Platform Support Specialist

17 hours ago


St Louis, Missouri, United States Applied Research Associates Full time

Job Title: Cloud Platform Support Specialist

Estimated Salary: $130,000 - $180,000 per year

About the Role

We are seeking a highly skilled Cloud Platform Support Specialist to join our team at Applied Research Associates (ARA). As a Senior Support Engineer – Cloud Platforms, you will play a critical role in advising and supporting customer teams on their usage and implementation of our cloud platform solutions.

Responsibilities
  • Work with customers and developers to understand and elicit requirements for complex problems
  • Support and enhance a cloud platform that automates access to shared services, deployment, and upgrades using infrastructure and configuration as code
  • Collaborate with tech leads, developers, and DevOps engineers to deliver high-quality solutions
Requirements
  • US Citizenship required
  • Eligibility to apply for and hold a US security clearance
  • BS or higher in computer science, IT, engineering, applied mathematics, or a closely related field
  • 8+ years relevant work experience with BS; 6+ years relevant work experience with MS
  • Team player with excellent communication skills
Preferred Qualifications
  • Experience collaborating with customers and external teams
  • Experience with AWS or equivalent cloud providers
  • Programming languages such as C++, Python, Java
  • Containerization or Kubernetes
  • CICD pipelines
  • Networking and debugging connection issues


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