Convenience Store Team Lead
2 days ago
We are seeking a highly motivated and experienced Team Lead to join our Convenience Store team at Fleet Farm. As a Team Lead, you will be responsible for leading a team of Team Members to provide exceptional customer service, process transactions efficiently, and maintain a clean and safe store environment.
Key Responsibilities- Train, coach, and mentor Team Members to ensure they have the skills and knowledge to provide excellent customer service.
- Provide customers with a quick and efficient check-out experience by accurately operating transactions and resolving any issues that may arise.
- Ensure all Team Members understand and follow emergency response protocols, including spill and hazardous material handling.
- Oversee gas mart operations, including maintenance of fuel pumps, fuel islands, and fuel operating consoles.
- Maintain adequate stock levels of merchandise and restock as needed.
- Responsible for opening and closing the store, ensuring the overall security of the facility.
- Promote Fleet Farm's customer loyalty program, credit card, and other company initiatives.
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays.
- Ability to lift up to 50 lbs.
- 2 years of retail management or supervisory experience preferred.
- Proven ability to lead, coach, and build relationships in a fast-paced environment.
- Ability to direct and motivate a diverse population of Team Members.
Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law.
Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
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