Youth Services Specialist

5 days ago


New Lenox, Illinois, United States New Lenox Public Library District Full time
Job Title: Youth Services Specialist

We are seeking a highly motivated and enthusiastic Youth Services Specialist to join our team at the New Lenox Public Library District.

Job Summary:

The Youth Services Specialist is responsible for providing exceptional customer service to patrons of all ages, including children, teens, and adults. This role involves staffing the Youth Services Reference Desk, providing reference and readers advisory services, participating in collection development, and presenting programming to children and their families.

Key Responsibilities:
  • Provide friendly, high-quality customer service to patrons of all ages
  • Staff the Youth Services Reference Desk up to 75 percent of scheduled hours
  • Provide reference and readers advisory services specializing in children's literature and pop culture
  • Participate in collection development by selecting and ordering new library materials as assigned
  • Present programming to children ages birth through eighth grade and their families
  • Design and provide engaging activities that help young people develop their creativity, interest, and talent
  • Promote and nurture the habit of reading
  • Places holds for patrons
  • Attends library training and continuing education as needed
  • Supports patrons' use of library services
Requirements:
  • Bachelor's degree from an accredited institution, LTA Certificate, or one year equivalent experience
  • Customer service experience
  • Public library experience working with patrons of all ages preferred
  • Familiarity with both fiction and non-fiction literature for youth collections
  • Knowledge of digital services offered
  • Enthusiasm to create a friendly, courteous, pleasant environment
  • Comfortable handling multiple tasks and prioritizing workflows
  • Passion to work with the public in a positive manner
What We Offer:
  • Salary: $18.00 per hour
  • 11 paid holidays
  • 30 vacation hours annually
  • 6 sick days
  • Additional paid leave time accrued at a rate of 1 hour per 40 hours worked
  • Employee Assistance Program (EAP)

The New Lenox Public Library District is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive work environment that values the contributions of all employees.



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