Front-End Operations Manager
1 day ago
**Job Description:** Front-End Operations Manager
Location: Store - DC-MANASSAS, VA
Estimated Salary: $60,000 - $70,000 per year
Manage the front-end operations of the store, ensuring that all aspects are running smoothly and efficiently. This includes managing the customer experience team, implementing store standards, and collaborating with the Store Manager to drive sales growth.
Main Responsibilities:
- Oversee the daily operations of the store, including customer service, sales, and inventory management
- Lead the customer experience team to achieve results in sales, customer service, and store conditions
- Implement and maintain high standards for store appearance, safety, and security
- Collaborate with the Store Manager to develop and execute action plans to improve store performance
- Train and coach team members to achieve their KPIs and contribute to the store's success
Requirements:
- Retail management experience required
- Ability to work effectively in a fast-paced environment
- Strong leadership and communication skills
- Excellent problem-solving and analytical skills
About Us: Michaels is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. We offer a comprehensive benefits package, generous employee discounts, and opportunities for professional growth and development.
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