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Customer Service Representative

2 months ago

Ruskin, Florida, United States HomeTeam Pest Defense Full time

About HomeTeam Pest Defense

We're a leading pest management company providing service to homeowners and homebuilders for 25 years. Our exclusive technology, Taexx built-in pest control system, sets us apart from the competition.

Our Culture

We value PEOPLE, PROGRESS, and PROFESSIONALISM. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in delivering a delightful experience to every customer, you'll thrive in our team.

Perks and Benefits

We offer a comprehensive benefits package, including medical, dental, vision, company-paid life insurance, 401(k) plan with company match, employee stock purchase plan, paid time off, and holidays. Plus, enjoy employee discounts, tuition reimbursement, dependent scholarship awards, and opportunities for professional growth and advancement.

Job Responsibilities

As a Customer Service Representative, you'll provide exceptional customer service, maintain good customer relationships, and escalate inquiries or problems to managers. You'll also talk to, calm down, and diffuse customers, ensuring a positive experience for all.

Requirements

We require the ability to pass a drug screen and meet the job requirements. Candidates must be able to perform job duties with or without accommodations.

Skills and Experience

We're looking for individuals with self-direction, organizing, multitasking, Microsoft Office, customer service, and communication skills. A high school diploma or equivalent is required, and 1 year of customer service experience is preferred.

Equal Opportunity Employer

We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to creating an inclusive work environment where everyone can thrive.