Customer Service Representative
1 week ago
About the Job:
We are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, assisting them with their banking needs, and ensuring that they have a positive experience with our credit union.
Key Responsibilities:
- Provide personalized support to members through phone, email, and in-person interactions
- Assist members with account transactions, loans, and other financial services
- Resolve member complaints and issues promptly and professionally
- Collaborate with internal teams to ensure seamless service delivery
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience in a financial institution preferred
- Excellent communication, problem-solving, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive salary: $45,000 - $55,000 per year, based on experience
- 100% employer-paid medical and dental insurance
- Annual bonus and incentive plan
- Generous paid time off, including vacation and sick leave
- Opportunities for career growth and professional development
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and cover letter.
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