Public Communication Team Manager

2 weeks ago


Portland, Oregon, United States Port of Portland, OR Full time
Job Summary

We are seeking an experienced Public Communication Team Manager to join our team at the Port of Portland. The successful candidate will have a strong background in customer service and administrative support, with a minimum of five years of experience in a lead role.

The ideal candidate will possess excellent communication skills, both verbal and written, and the ability to analyze complex problems and develop effective solutions. They will also have a strong understanding of customer service protocols, telephone etiquette, and de-escalation techniques.

About the Role:

  • Lead the public communication team by providing on-site expertise in handling escalating customer service issues
  • Communicate frequently changing information to stakeholders and identify training gaps to ensure a positive image of the Port
  • Manage a complex staffing schedule to ensure maximum coverage and approve time off requests in accordance with departmental protocols

Key Responsibilities:

  • Provide day-to-day oversight, communication, and coordination of the public communication team
  • Ensure consistent response and exceptional customer service is provided to the public, stakeholders, and business partners
  • Work collaboratively with the team to ensure critical coverage is achieved and daily tasks and projects are completed on time

Requirements:

  • Associate degree in business, customer relations, computer applications, or a related field
  • Minimum of five years of demonstrated front-line customer service and/or working with the public
  • Excellent verbal and written communication skills


  • Portland, Oregon, United States JLA Public Involvement Full time

    Job SummaryWe are seeking a highly organized and communicative Community Engagement Specialist to join our team at JLA Public Involvement. As a key member of our public process consulting firm, you will be responsible for facilitating community engagement and outreach activities, ensuring effective communication with diverse groups, and supporting the...


  • Portland, Oregon, United States CAMP ELSO INCORPORATED Full time

    At Camp ELSO Incorporated, we are seeking a skilled Public Relations Manager to join our team.About the RoleThe Public Relations Manager will be responsible for capturing the organization's highlights, milestones, and experiences to promote awareness among stakeholders and target audiences.This role involves working closely with program directors and upper...


  • Portland, Oregon, United States Metropolitan Public Defender Service Inc Full time

    About UsThe Metropolitan Public Defender Service Inc has been at the forefront of public defense in Oregon since 1971. As a non-profit law firm, we contract with the state to provide public defense services, and we take pride in our commitment to excellence and professionalism.Salary and BenefitsWe offer a highly competitive salary range of $80,300.00 -...


  • Portland, Oregon, United States Portland Public Schools Full time

    Job OverviewWe are seeking a skilled and dedicated Custodian to join our team at Portland Public Schools. As a Custodian, you will play a vital role in maintaining the cleanliness and safety of our schools, ensuring that students and staff have a healthy and productive learning environment.Key ResponsibilitiesMaintain the cleanliness and organization of...


  • Portland, Oregon, United States Japanese American Museum of Oregon Full time

    At the Japanese American Museum of Oregon, we are committed to providing exceptional educational experiences that promote cultural understanding and appreciation. To achieve this goal, we are seeking a highly skilled and motivated individual to join our team as the Manager of Public Programs and Education.About the PositionThe Manager of Public Programs and...


  • Portland, Oregon, United States Public Storage Full time

    About the RoleAs a District Manager Lead at Public Storage, you will be responsible for leading a high-performing team of customer-facing employees and driving sales growth. You will take pride in developing and executing company strategies that deliver exceptional customer experiences while maintaining operational excellence.The ideal candidate will have...


  • Portland, Oregon, United States Portland Public Schools Full time

    About the RoleWe are seeking a reliable and safety-conscious School Bus Driver to join our team at Portland Public Schools. As a School Bus Driver, you will be responsible for transporting students safely and efficiently to and from schools, following an assigned route and schedule.


  • Portland, Oregon, United States The Eastburn Public House Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Manager to join our team at The Eastburn Public House in Portland. As a Restaurant Manager, you will be responsible for overseeing the overall daily operations of the restaurant and bar, ensuring excellent service is delivered to all guests.The ideal candidate will have a minimum of 3...


  • Portland, Oregon, United States Portland Public Schools Full time

    About the RoleWe are seeking a part-time Roving Nutrition Assistant to join our team at Portland Public Schools. As a Nutrition Assistant, you will play a critical role in serving delicious and nutritious meals to students across the district.This is a unique opportunity to work in a fast-paced environment with diverse tasks and assignments each day. You...


  • Portland, Oregon, United States Port of Portland, OR Full time

    About the JobWe are seeking a highly skilled Aviation Security and Public Safety Coordinator to join our team at the Port of Portland. As a key member of our public communication team, you will be responsible for ensuring the safety and security of our facilities and operations.The ideal candidate will have a strong background in aviation security and public...


  • Portland, Oregon, United States CAMP ELSO INCORPORATED Full time

    Job Title:Public Relations Director">">Job Summary:Camp ELSO INCORPORATED is seeking a highly skilled Public Relations Director to join our team. The successful candidate will be responsible for capturing the highlights, milestones, and experiences of our organization and leveraging them for promotional use and awareness among stakeholders and various target...


  • Portland, Oregon, United States Perkins & Co Full time

    **Job Overview**The Public Accounting Leader position at Perkins & Co is an exciting opportunity for a motivated and experienced accounting professional to take on new challenges and responsibilities. As a leader, you will be responsible for managing and guiding teams to deliver exceptional client service.


  • Portland, Oregon, United States Finn Partners Full time

    At Finn Partners, we are seeking an experienced Public Relations Specialist to join our team in Portland, Oregon. The successful candidate will have a strong background in media relations and strategy, with 1-3 years of experience in an agency setting.The ideal candidate will be able to work on multiple projects simultaneously, with a proven track record of...


  • Portland, Oregon, United States The Eastburn Public House Full time

    We are seeking an experienced Restaurant Operations Manager to oversee the daily operations of The Eastburn Public House. With a competitive salary of $85,000 - $110,000 per year, this position offers a unique opportunity for growth and development in a family-run business.">Job SummaryThe successful candidate will have a minimum of 3 years' experience in...


  • Portland, Oregon, United States AmeriCorps - American Red Cross Full time

    About the RoleAs a Public Health Advocate with AmeriCorps - American Red Cross, you will play a vital role in engaging volunteers and providing emergency readiness education to vulnerable communities.Key ResponsibilitiesIDentify and conduct outreach within communities to recruit a diverse pool of volunteersSupport volunteers through the onboarding process...


  • Portland, Oregon, United States Port of Portland Full time

    About the PositionWe are seeking a highly motivated and detail-oriented Public Sector Attorney to join our team at the Port of Portland. This is an exceptional opportunity for a newly admitted lawyer to gain valuable experience in public sector law and work alongside seasoned attorneys.Job Summary: As an Honors Attorney, you will provide legal support to all...

  • Public Policy Liaison

    2 weeks ago


    Portland, Oregon, United States Espousal Strategies, LLC Full time

    Job DescriptionEspousal Strategies, LLC is seeking a Public Policy Liaison to join our team. This role is responsible for building and maintaining relationships with government officials, policymakers, and relevant stakeholders at the local, regional, and national levels.Key Responsibilities:Monitor legislative and regulatory developments and provide timely...


  • Portland, Oregon, United States Public Storage Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Public Storage Manager. This is an excellent opportunity to work in a fast-paced environment, providing exceptional service to our customers and driving business growth.Key ResponsibilitiesAssess customer storage needs and provide personalized solutionsManage...


  • Portland, Oregon, United States Kaiser Permanente Full time

    About the RoleWe are seeking a skilled Public Home Health RN to join our team at Kaiser Permanente. As a member of our healthcare team, you will be responsible for providing high-quality patient care in community-based settings.Job ResponsibilitiesAssess patient needs and develop personalized care plans to achieve optimal health outcomesCollaborate with...


  • Portland, Oregon, United States Multnomah County (OR) Full time

    We are seeking a Community Health Nurse to join our team at Multnomah County in Portland, Oregon. This is an hourly position that requires working both remotely and in-person at our Walnut Park Complex location.About the JobThis is a challenging and rewarding role that will allow you to make a real difference in the lives of our community members. As a...