Inventory Coordinator

Job Summary

As an Inventory Coordinator at JOANN Stores, you will play a critical role in delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. Your responsibility will be to drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. You will review inbound product deliveries and work schedules to ensure delivery coverage, maintain backroom standards by accurately processing freight, and take full account of physical inventory to ensure product is continuously flowing to the sales floor. This team member is fully accountable for annual physical inventory of the store.

Key Responsibilities

• Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.
• Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.
• Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

Inventory Management

• Performs on-hand counts of physical inventory throughout the back room and sales floor to ensure all inventory is accounted for.
• Receives and unloads truck deliveries with close attention to detail and ensures freight is organized and undamaged. Required to enter and exit truck bed to remove freight. Unloads freight from the truck and sorts it according to company procedures. Lift boxes from truck and receiving area, place, and arrange items on shelves and racks.
• Processes freight received from trucks to ensure all merchandise is accounted for and ready to be sent to the sales floor when necessary.
• Cleans and organizes the back room and maintains high standards in the cleanliness and quality of their work area.
• Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
• Maintain accurate inventory levels including top stock throughout the store.
• May process customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision.

Requirements

• High School Diploma or equivalent
• 1+ years of experience in a customer-centric environment
• 2-3+ years of retail experience preferred

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