Customer Service Liaison
1 week ago
About the Role
">This is an exciting opportunity to join our team as a Customer Service Liaison where you will provide exceptional support to our customers.
">As a key member of our customer service team, you will be responsible for providing timely and effective responses to customer inquiries, resolving issues, and escalating concerns when necessary.
">You will work closely with our internal teams to ensure seamless delivery of our services and programs.
">We are looking for a highly skilled and motivated individual who can work in a fast-paced environment and provide outstanding customer service.
">About QA Ltd
">QA Ltd is a leading provider of technology training and education solutions. We partner with organizations to develop their skills and expertise in emerging technologies.
">We offer a comprehensive range of courses and programs that cater to different learning styles and needs.
">Our team is passionate about delivering exceptional customer service and we are committed to helping our customers achieve their goals.
">What We Offer
">We offer a competitive salary package including:
">- ">
- A salary of £23,000 - £28,000 per annum, depending on experience.">
- A generous holiday allowance of 27 days per year, plus bank holidays.">
- A range of benefits, including a pension scheme, life assurance, and employee assistance program.">
- Ongoing training and development opportunities to enhance your skills and career prospects.">
- The chance to work with a dynamic and supportive team in a collaborative and inclusive environment.">
- ">
Required Skills and Qualifications
">To be successful in this role, you will need:
">- ">
- Excellent communication and interpersonal skills.">
- Ability to work in a fast-paced environment and meet deadlines.">
- Strong problem-solving and analytical skills.">
- Experience in a customer-facing role, preferably in a similar industry.">
- Certification in MS Office applications, such as Microsoft Word, Excel, and PowerPoint.">
- ">
How to Apply
">If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please apply now.
">Apply through our website or email us at careers@qaltd.co.uk.
">-
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