Junior IT Analyst

1 week ago


New York, New York, United States NYC Health Hospitals Full time
About NYC Health + Hospitals

NYC Health + Hospitals is a publicly owned healthcare system serving over 1.4 million patients annually. Our mission is to provide high-quality, patient-centered care, without exception. With a diverse workforce of over 43,000 employees, we offer a wide range of job opportunities across various disciplines, from nursing and medicine to administration and IT.

Job Description:

This is a unique opportunity to join our team as a Technical Support Specialist for Audiovisual Systems. In this role, you will be responsible for providing technical support for audiovisual systems, managing conference spaces, and collaborating with vendors and EITS teams to integrate and manage audiovisual systems.

Responsibilities:
  • Provide technical support for audiovisual systems, including troubleshooting, maintenance, and configuration.
  • Manage conference spaces, including setup, coordination, and technical assistance.
  • Collaborate with vendors and EITS teams to integrate and manage audiovisual systems.
  • Ensure optimal performance of end-user workstations and resolve desktop-related issues.
  • Perform system analysis, research, and remediation of technical issues.

Requirements:
  • Bachelor's degree in a relevant field or equivalent experience.
  • 2+ years of experience in technical support, preferably in a healthcare setting.
  • Excellent analytical, communication, and problem-solving skills.
  • Familiarity with Active Directory, DNS, TCP/IP protocols, and EDP applications.
  • Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.

Salary Range: $80,000 - $110,000 per year
Benefits Package:
  • Comprehensive health insurance.
  • Retirement savings plan.
  • Loan forgiveness programs.
  • Ongoing professional development opportunities.
  • College tuition discounts.


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