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Restaurant Manager Snowshoe Mountain
2 months ago
We are seeking a highly motivated and experienced Restaurant Manager to join our team at Snowshoe Mountain. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales and profitability.
Key Responsibilities- Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
- Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
- Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
- Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
- Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
- Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
- Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
- Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.
- Two+ years of post-high school education, culinary education is desirable.
- West Virginia Food Handlers Certificate required.
- High School Diploma or GED.
- A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant.
- At least 2 years of full restaurant P&L management experience.
- Experience hiring, training and mentoring salaried managers and hourly FOH staff.
- Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability.
- Excellent leadership, interpersonal and communication skills.
- Accountable and resilient.
- Committed to delivering a high level of customer service.
- Ability to work under pressure.
- Flexibility to respond to a range of different work situations.
- Knowledge of safe food handling.
- Requires practical knowledge of the principles and practices within the food profession, including management of people and/or complex problems and food and beverage management.
- Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
- Ability to work effectively under time constraints and deadlines.