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Automotive Service Consultant

3 weeks ago

Atlanta, Georgia, United States Hendrick Automotive Group Full time
About the Role

We are seeking a highly skilled Automotive Service Consultant to join our team at Hendrick Automotive Group. As an integral part of our service department, you will play a crucial role in providing exceptional customer experiences and ensuring the highest level of satisfaction.

Job Description:
  • Sales and Consultation: Work closely with customers to identify their vehicle needs and provide expert advice on maintenance and repair services.
  • Service Coordination: Schedule appointments and ensure seamless communication between customers, technicians, and other departments.
  • Estimation and Pricing: Compute accurate estimates for repairs and recommend necessary services to customers.
  • Customer Interaction: Build strong relationships with customers, responding to their inquiries and concerns in a professional and courteous manner.
Required Skills and Qualifications:
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Work Experience: Previous experience in automotive sales, service, or customer-facing roles is essential.
  • Skills: Excellent communication, interpersonal, and organizational skills; ability to work in a fast-paced environment.
Benefits:

We offer a comprehensive benefits package, including competitive salary, opportunities for career advancement, and a positive work environment that values teamwork and employee growth.

Others:

Hendrick Automotive Group is committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are an equal opportunity employer.