Retail Customer Experience Associate
6 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships and communicating effectively? As a Mobile Associate at T-Mobile, you'll play a vital role in bringing our brand to life within National Sales partner locations.
Job Overview:You'll be part of a dynamic retail team, responsible for creating an engaging and exciting environment that showcases our products and services to customers. Your primary objective will be to proactively engage with customers, using digital tools to educate and demonstrate the value of T-Mobile solutions.
Responsibilities:- Engage with customers in a high-traffic retail environment, utilizing digital tools to provide personalized support and showcase T-Mobile solutions.
- Utilize digital self-serve tools during customer interactions and the onboarding process to identify customer needs and provide solution-based selling techniques.
- Develop strong relationships with nearby store locations to ensure seamless customer onboarding and effective communication.
- Minimum 6 months of customer service and/or sales experience, preferably in a retail environment.
- Spanish bilingual required.
- High school diploma or equivalent (required).
T-Mobile is committed to creating a diverse and inclusive workplace, where all employees feel valued and empowered to grow. We offer competitive compensation packages, comprehensive benefits, and opportunities for career advancement.
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Retail Sales Associate
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