Housekeeper - WorldMark Lake of the Ozarks
1 week ago
About the Role:
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This individual will be responsible for cleaning the resort units to include sleeping quarters, kitchens, bathrooms, and living rooms as well as maintain and adhere to housekeeping detail standards.
Key Responsibilities:
- Clean and maintain resort units to include sleeping quarters, kitchens, bathrooms, and living rooms.
- Replenish supplies, such as kitchenware and toiletries.
- Sort, count, fold, mark, or carry linens.
- Maintain positive customer and associate relationships.
- Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
- Handle guest issues to resolution in an effort to improve the guest experience.
Requirements:
- Ability to work in a fast-paced environment.
- Strong ability to communicate effectively with employees, guests, and owners.
- Possess ability to work independently and follow instructions.
- A professional appearance and positive, can-do attitude with team focus.
- Must be able to lift 50 pounds.
Benefits:
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave, and holidays
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program
- Employee Assistance Program
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