Shift Leader
2 weeks ago
Key Responsibilities:
- Coach and motivate Crew Members to deliver exceptional guest experiences.
- Set goals, provide job assignments, and ensure team members are held accountable for performance.
- Deploy team members effectively to meet guests' needs and service standards.
- Support training and development of Crew Members.
- Communicate goals and expectations clearly and respectfully.
- Monitor team performance to ensure quality, service, and cleanliness standards are met.
- Ensure restaurant standards and marketing initiatives are properly executed.
- Report equipment issues and provide feedback to General Manager.
Qualifications:
- Fluent English language skills.
- Math and writing skills.
- Previous fast food/quick service restaurant experience required.
- Previous managerial experience preferred but not required.
Benefits:
- Competitive hourly pay.
- Employee discounts.
- Medical insurance with company contribution (full-time employees).
Important Note: Franchisees are independent business owners who set their own wage and benefit programs. The Dunkin' Donuts trademarks, logos, and designs are trademarks of DD IP Holder LLC. Used under license.
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