Service Manager

1 month ago


Fitchburg, Massachusetts, United States Redline Powersports Full time
Job Summary

Redline Powersports is seeking a highly motivated and organized Service Manager to lead our Prince George, VA dealership's service team. The ideal candidate will have a strong background in management, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Lead and motivate the service team to achieve sales and customer satisfaction goals
  • Develop and implement processes to improve technician efficiency and productivity
  • Conduct ongoing training for service advisors to drive profitability
  • Monitor and improve customer satisfaction through regular feedback and quality checks
  • Ensure compliance with manufacturer warranty and policy procedures

Requirements:

  • At least 2 years' management experience in a similar role
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Proficiency in using technology to manage operations and improve efficiency

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment


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